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Your privacy is important to us. It is the policy of Bespoke Plastic Surgery and Dr. Broc Pratt to respect your privacy regarding any information we may collect from you across our website, https://www.drpratt.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

By filling out a webform on our website, emailing the practice, or contacting the practice via our phone number or on social media, you are authorizing the practice owner or its staff to contact you via the same or other state means of communication. You can request to be removed from any email or phone call list at any time.

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Bespoke Plastic Surgery. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law. SMS consent is not shared with third parties for marketing purposes.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

Information Automatically Collected

As is true of many digital properties, we and our third-party partners may automatically collect certain information from or in connection with your device when visiting or interacting with our website, such as the list below and in the sub-sections here:

  • Log Data, including internet protocol (IP) address, operating system, device type and version, browser type and version, browser id, the URL entered and the referring page/campaign, date/time of visit, other user agent string data, the time spent on our website, and any errors that may occur during the visit to our website). Log data may overlap with the other categories of data below.
  • Analytics data, Including the electronic path you take to our services, through our services and when exiting our services, UTM source, as well as your usage and activity on our website, such as the time zone, activity information (first and last active date and time), usage history (flows created, campaigns scheduled, emails opened, total log-ins) as well as the pages, links, objects, services you view, click or otherwise interact with.
  • Location data, such as general location information we derive from your IP address.

We and our third-party providers may use (i) cookies or small data files that are stored on an individual’s computer and (ii) other, related technologies, such as web beacons, pixels, embedded scripts, location-identifying technologies and logging technologies (collectively, “cookies”) to automatically collect this information. We may also use this information to distinguish you from other users of our website. This helps us monitor and analyze how you use and interact with our website. 

You may control your information in the following ways:

  • Email Communications Preferences. You can stop receiving promotional email communications from us by clicking on the “unsubscribe” link provided in such communications.
  • SMS Messaging. You can stop receiving SMS text communications from us by replying STOP to any message to opt out.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of January 1, 2025.

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